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Project: release review for claims-note field extraction

Last updated: 5 Oct 20265 min read
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A structured extraction release requires stable span annotations, valid decoding, field-level tests and a review path for uncertain claims.

Lock the contract

The service extracts policy IDs and incident dates from claims notes at intake. Store original-text offsets, field types, note normalization and a rule for repeated mentions. Exclude notes whose gold annotation cannot be represented by the chosen flat-span scheme until they have been adjudicated. Keep all notes from one claim in one split and reserve later claims as an untouched test. Alignment rules are versioned with the labels.

Compare decoding choices

Train a local token model and a constrained sequence decoder over the same encoder emissions. Reject illegal BIO paths, but inspect whether constraints hide unusual valid formats. Do not compare a new decoder on one test cohort with an old model on another. Sequence constraints must be checked against the actual annotation grammar.

Score fields and actions

Report exact span precision and recall per field, boundary errors, wrong-type errors and claim-level policy match. Include OCR and note-template slices with counts. A correct policy ID with an incorrect incident date is a mixed result, not a fully correct claim. Span scoring keeps the causes distinct.

Plan the review queue

Calibrate field confidence on development claims, define an auto-accept threshold and route conflicts to staff. Measure accepted coverage and false linkage risk under daily queue capacity. Test the full path from OCR through decoder and review ticket creation. Selective review defines that boundary.

Make the release call

The sample packet below holds release because policy-ID recall misses a declared minimum despite a manageable review queue and valid paths. Preserve the old extraction route, analyze missed OCR cases and rerun the fixed evaluation after a new candidate is trained. The final test must remain untouched for the next genuine release decision.

Implementation

python
release_packet = {
    "annotation_contract_versioned": True,
    "invalid_bio_paths": 0,
    "policy_id_recall": 0.89,
    "minimum_policy_id_recall": 0.92,
    "review_cases_per_day": 41,
    "review_capacity_per_day": 54,
    "full_path_p95_ms": 142,
    "maximum_p95_ms": 175,
}

def review_extraction_release(packet):
    blockers = []
    if not packet["annotation_contract_versioned"]:
        blockers.append("annotation contract missing")
    if packet["invalid_bio_paths"]:
        blockers.append("invalid output paths")
    if packet["policy_id_recall"] < packet["minimum_policy_id_recall"]:
        blockers.append("policy-ID recall below minimum")
    if packet["review_cases_per_day"] > packet["review_capacity_per_day"]:
        blockers.append("review capacity exceeded")
    if packet["full_path_p95_ms"] > packet["maximum_p95_ms"]:
        blockers.append("latency budget exceeded")
    return {"release": not blockers, "blockers": blockers}

decision = review_extraction_release(release_packet)
assert decision == {"release": False,
                    "blockers": ["policy-ID recall below minimum"]}

Performance and operating cost

The packet gate is O(1). The meaningful cost lies in annotation adjudication, token-level training, O(TK²) constrained decoding per note, paired field evaluation and staff review. Profile p95 of the full OCR-to-ticket path on production-like hardware and note lengths.

Common Mistakes

  • Do not approve a path because BIO syntax alone is valid.
  • Do not optimize aggregate F1 while a high-cost field misses its minimum.
  • Do not promise a review route beyond staffed capacity.

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